WHO WE ARE

Our team of talented professionals are eager to hear from you! Experience, professionalism, and superior customer service are all qualities we look for in our team members; learn more about the CMS professionals working hard for you!

CMS Team

Clayton Hale | President

Clayton Hale has served in the healthcare industry for over 35 years, beginning as a local representative for a healthcare supplier. In 1987, he began in the AP recovery business and formed a premier accounts payable recovery firm. With efforts by invaluable team members, over 1,600 payables and pricing audits were completed during its 22-year tenure. Under the leadership of Clayton, we have assembled healthcare industry experts in each of their respective fields. Each person plays an integral roll in our consulting process. The objective of Contract Management Strategies is to provide quality consultative services for our clients to assist in recovering lost dollars and in the prevention of losses in the future.

Diane Buaas | Vice President, State & Local Tax

Diane Buaas has worked over 30 years performing recovery audits for health care facilities, focusing her efforts on State & Local Tax recovery audits. Prior to entering this side of auditing, Diane worked for the California State Board of Equalization as Senior Business Tax Auditor from 1978 to 1992.  "I feel that my 14 years as a Business Tax Auditor with the California State Board of Equalization allows me to        bring a unique perspective to the state and local tax services we offer our clients".

Dave Faulkner | Senior Auditor

Dave has served the healthcare industry for thirty years starting as a representative for a national laboratory supplier. In 1993 he began a career in hospital recovery audits specializing in contract pricing. He is especially proficient in laboratory contracts and has successfully found and recovered significant amounts of money due to overcharges in this area as well as med/surgical areas. Dave has also helped clients write, implement, and monitor pricing agreements with hospital suppliers.

Joe Harrigan | Vice President, Senior Audit Manager

Joe Harrigan began his financial career over 30 years ago as Internal Auditor and Controller for a prominent New England retailer. Later, Joe transitioned into the position of Senior Auditor and became a partner with RSI, Inc., a New England Accounts Payable Recovery firm. Joe has performed AP recovery audits for various industries including healthcare, retail, manufacturing and government over the last decade. Joe joined our CMS team in Spring 2004 as Senior Audit Manager and continues to utilize his experience and analytical skills to provide valuable advice on improving overpayments for our clients.

Rhonda Hoff | Vice President of Pharmacy Services

Rhonda Hoff began her career in the healthcare recovery business after acquiring a Bachelor of Science Degree in Accounting. Her primary focus has been on recoveries pertaining to pricing errors. A comprehensive review of either local or national agreements between the hospital and group purchasing organization is completed for each hospital. Rhonda has developed relationships with many distributors, manufacturers and group purchasing organizations thereby providing Materials Management with in-depth knowledge of the intricacies of pricing contracts.

Lisa Lohman | Auditor

Lisa Lampe began her career in the healthcare recovery business fourteen years ago. Her primary focus is in the recovery of duplicate payments, statement auditing, and unclaimed property. With years of experience working with the same vendors, she has formed invaluable working relations with many key credit managers throughout the industry. Her inquiries are always welcomed by her contacts as they look forward to speaking with her. Lisa's experience extends further than the healthcare business. She has also succesfully recoverd millions of dollars for many prominent grocery, retail and pharmaceutical companies as well as state and federal government entities.

Vern Mann | Vice President of Business Development

Vern Mann has 30 years experience in finance having held positions as Controller, CFO and VP of Finance. He has spent the last seventeen  years working with hospitals providing accounts payable recovery audits. His expertise in identifying and analyzing hospital needs has resulted in recovery services to over 1000 hospital audits nationally which equates to 250,000 licensed beds over the last six years. Applying his analytical and management skills to hospital audits enhances the results for our hospital clients.

Jason White | Administrator

Jason White attained his BA in Business – Marketing from California State University, Fullerton. Jason joined the CMS team in 2004. By putting together vendor contact mailings and receiving statement responses, he is able to receive and identify claims for quick turnaround. With training in document management, he helps clients view, find and keep track of their important documents as well as helping to oversee the Scanning department. As a central link in the chain of workflow, Jason helps auditors track their clients' progress with status updates from the corporate office while the auditors are on location.

Joshua Bie | Pharmacy Contract Pricing Analyst

After attending Arizona State University, Joshua began his auditing career working with hospitals and their pharmacies in the Southern California area. He applied a blend of inventive and unique techniques to audit billions of pharmaceutical transactions and recover millions of pharmacy overpayments for clients nationwide. Over two hundred hospitals have recovered pharmacy overpayments due to Joshua's diligence and attention to detail. For the last three years, he has been an integral part of Contract Management Strategies, Inc.'s pharmacy recovery business, giving clients the confidence they deserve with their pharmacy transactions.

Darren Brittain

Darren Brittain joined CMS in 2015 and has worked in the overpayment recovery audit industry since 1988; primarily in the healthcare and manufacturing. He co-founded an audit firm in 2004 which evolved into a niche risk management software developer and was sold to a public company in 2015. His efforts have led to the identification of millions of dollars in overpayments for his clients, including $25 million in sales tax overpayments for one client, and over $20 million in fraudulent invoice activity for another. Darren has earned certifications as a Certified Accounts Payable Professional and Certified Financial Planner. He enjoys utilizing his data mining skills and industry experience to assist his clients in recovering prior overpayments, in identifying control weaknesses, and in implementing improved controls to reduce future financial leakage within their organization.

Medicare Part A Sales Tax Recovery

Medical Devices

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