CLIENTS

Our Clients are the leaders in the Healthcare industry. 

They recognize the potential risk due to errors in accounts payable and procurement and elect to reduce the costs associated with the overpayments by utilizing our recovery audit process.  

Read what our clients say about Contract Management Strategies and our services.

Director of Finance - "Thanks so much for the presentation yesterday.  The team appreciated your insight and experience and I appreciated the positive results of the audit!  To that end, we're hoping to share your report with our external auditors."

 

Director of Cardiology - "The Cardiology Department knew we used Contract Management Strategies (CMS) in the past for recovery audits but were never really involved.  However, CMS is currently doing a medical device warranty recovery audit and only reviewing one year of cardiac device purchases, brought to light flaws that we were aware of.  We trusted our sales reps as friends and now we find out that credits were not issued due to the fact that devices were never returned to the vendor.

We look forward to recovering funds and changing our process and procedures on the  recommendations of CMS."

 

Internal Audit Manager - "We have used Contract Management Strategies (CMS) for two consecutive vendor recovery audits.  CMS works not only to identify recovery opportunities, but to correct the internal control deficiencies that led to the problems.  Their experience with numerous healthcare clients allows them to share internal control strategies that work at other facilities.

In our recent audit CMS helped us identify deficiencies in the collection of warranty payments from CRM vendors.  Prior to our audit with CMS, our knowledge of warranty availability was limited."

 

Controller - "Prior to working with CMS we used another audit recovery firm to identify State tax overpayments. Our staff spent countless hours working with the auditor. When the State completed their review we actually owed additional tax. We were reluctant when CMS proposed filing another claim for refund with the Board of Equalization. 

We agreed to the audit and quickly realized we were in good hands. CMS gathered all necessary documentation, provided backup material and handled all meetings with the State auditor. The result was a significant sales and use tax refund. To say that CMS understands sales and use tax is an understatement."

 

Pharmacy Director -"Thanks to your contract team and their hard work they uncovered a problem with our GPO and a declaration form for one of our suppliers that resulted in pricing not being loaded for purchases for one year."

 

Director of Pharmacy - "I just wanted you to know that I sent our CEO and CFO an email today telling them thank goodness Contract Management Strategies was looking at our pricing as we would never have uncovered the pricing problem that you found."

 

Director of Materials - " I have worked in procurement for over 25 years and used many different recovery audit firms. I have never experienced a more collaborative effort in working toward our common goal. The staff from CMS did an excellent job.  I was glad to see them at our facility and knew our issues would be resolved."

 

Tax Accountant- "I wanted to thank you for the helpful answers as well as your notes on the Vertex tax accruals. We are so happy with the tax help we receive from CMS."

 

Accounts Payable Manager - "The staff from Contract Management Strategies were very professional and I have learned much from their work at our hospital."

 

Controller University Hospital - "CMS uncovered an area where we were vulnerable and now have put procedures in place to insure they do no miss warranty credits in the future."

 

Contract Manager Pharmacy Operations - "When we checked your references we consistently heard from your clients that they had used several firms to provide this service and thought that Contract Management Strategies was the best."

 

Director Cardiovascular - "CMS uncovered an issue with Explant warranties that we were unaware of.  Thanks to CMS's efforts our process has now changed."

 

Accounts Payable Manager - "CMS was incredible; they recovered monies from Explant warranties and helped us develop a process going forward.  CMS also helped our vendor relationship; now the vendor is sending us current warranty credits that we had never gotten before."

 

Director of Pharmaceutical Services - "Thank you for your follow-up call this morning with the report.   I have not to date had this level of compliance with contract purchasing and credit and rebill for any of my previous hospitals.  This is a great service that our finance department is providing us with your company."

 

Pharmacy Director - "Errors found in the pharmacy by CMS were one or two steps removed from what we would normally find.”

 
Vice President of Finance - "The accounting department had hands off involvement in the audit and we did not disturb the staff, that's important from a VP's perspective.  The report was detailed and provided good information."
 
CFO - “The audit report was useful and a fresh way of looking at things.”
 
Controller - "The audit was a great benefit to our facility, not only to find lost money but to improve our processes.  The audit was very efficient considering the quantity of work."
 
Director of Finance - "I am please to inform you that we have received the refund checks (total $320,931).  Thank you for everything you and your team have done.  You have our continued support."
 
Accounts Payable Manager - "CMS was awesome, like you weren't even here.  You did not ask a lot of questions and were just wonderful.  The team was surprised that CMS recovered as much as you did."
 
Internal Audit Manager - "The service was excellent.  Other firms required much more staff time.  CMS explained things thoroughly."
 
Buyer - "Considering how all the information was pulled by CMS, it all came together smoothly, surprised CMS could find that much."
 

Director of Finance said - "I am pleased to inform you that we have received the refund checks (totaling $320,931).  Thank you for everything you and your team have done.  You have our continued support."

 

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